Legal Ombudsman seeks views on complaints publishing

first_imgA discussion paper issued by the Legal Ombudsman today is seeking views on whether it should publish the names of firms when it reports details of consumer complaints. The Ombudsman has been set up by the Office for Legal Complaints and begins taking complaints from consumers next month. The Legal Services Act allows it to name the lawyer or firm involved in any case it reports on. However, solicitors have voiced concerns that this could have an economic or reputational impact. The paper asks whether the Ombudsman should only publish anonymised cases, or whether naming the lawyers would benefit consumers. It also asks whether identifying lawyers could have a disproportionate impact on certain areas of the law, how long the information should remain in the public domain, or whether it should only identify lawyers if they receive a certain number of complaints in a year. The paper also seeks views on whether any information at all should be published, the types of cases and levels of decisions to be published, and the form of publication. Responding to the document, Legal Services Consumer Panel chairwoman Dianne Hayter said: ‘In this era of transparency, the presumption should be to favour disclosure in a market where consumers lack the information to choose suitable lawyers. ‘The panel strongly supports the identification of lawyers subject to ombudsman investigations, but this must be done in a way that illuminates, rather than clouds, understanding.’last_img read more

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Train to nowhere

first_imgAndrew Sutherland is quite correct – and accurately describes my route into the profession. What he does not say is that, certainly in my day, I believe there was no alternative to attending courses with the excellent College of Law either at Guildford or Lancaster Gate. One could say that the problems started when other providers were authorised to provide such training courses, and the numbers grew in excess of the availability of either the need for solicitors or training contracts. If, as Mr Sutherland says, the training contract (under whatever name you give it) had to be in place first, you would not have the common situation of law students taking on further debts attending courses which lead them nowhere. Simon Howell, Cumberland Ellis, London WC1last_img read more

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Back to the drawing board

first_imgSubscribe now for unlimited access Stay at the forefront of thought leadership with news and analysis from award-winning journalists. Enjoy company features, CEO interviews, architectural reviews, technical project know-how and the latest innovations.Limited access to building.co.ukBreaking industry news as it happensBreaking, daily and weekly e-newsletters Get your free guest access  SIGN UP TODAY To continue enjoying Building.co.uk, sign up for free guest accessExisting subscriber? LOGIN Subscribe to Building today and you will benefit from:Unlimited access to all stories including expert analysis and comment from industry leadersOur league tables, cost models and economics dataOur online archive of over 10,000 articlesBuilding magazine digital editionsBuilding magazine print editionsPrinted/digital supplementsSubscribe now for unlimited access.View our subscription options and join our communitylast_img read more

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Courage under fire

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Britain’s foreign legion

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After the endgame

first_imgGet your free guest access  SIGN UP TODAY Stay at the forefront of thought leadership with news and analysis from award-winning journalists. Enjoy company features, CEO interviews, architectural reviews, technical project know-how and the latest innovations.Limited access to building.co.ukBreaking industry news as it happensBreaking, daily and weekly e-newsletters Subscribe to Building today and you will benefit from:Unlimited access to all stories including expert analysis and comment from industry leadersOur league tables, cost models and economics dataOur online archive of over 10,000 articlesBuilding magazine digital editionsBuilding magazine print editionsPrinted/digital supplementsSubscribe now for unlimited access.View our subscription options and join our community Subscribe now for unlimited access To continue enjoying Building.co.uk, sign up for free guest accessExisting subscriber? LOGINlast_img read more

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This time, it might actually work

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Webmaster review: Terry Farrell & Partners website

first_imgTo continue enjoying Building.co.uk, sign up for free guest accessExisting subscriber? LOGIN Stay at the forefront of thought leadership with news and analysis from award-winning journalists. Enjoy company features, CEO interviews, architectural reviews, technical project know-how and the latest innovations.Limited access to building.co.ukBreaking industry news as it happensBreaking, daily and weekly e-newsletters Get your free guest access  SIGN UP TODAY Subscribe now for unlimited access Subscribe to Building today and you will benefit from:Unlimited access to all stories including expert analysis and comment from industry leadersOur league tables, cost models and economics dataOur online archive of over 10,000 articlesBuilding magazine digital editionsBuilding magazine print editionsPrinted/digital supplementsSubscribe now for unlimited access.View our subscription options and join our communitylast_img read more

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Think again

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Was it just the cold or is it a relapse?

first_imgStay at the forefront of thought leadership with news and analysis from award-winning journalists. Enjoy company features, CEO interviews, architectural reviews, technical project know-how and the latest innovations.Limited access to building.co.ukBreaking industry news as it happensBreaking, daily and weekly e-newsletters To continue enjoying Building.co.uk, sign up for free guest accessExisting subscriber? LOGIN Subscribe now for unlimited access Get your free guest access  SIGN UP TODAY Subscribe to Building today and you will benefit from:Unlimited access to all stories including expert analysis and comment from industry leadersOur league tables, cost models and economics dataOur online archive of over 10,000 articlesBuilding magazine digital editionsBuilding magazine print editionsPrinted/digital supplementsSubscribe now for unlimited access.View our subscription options and join our communitylast_img read more

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